Control costs while keeping your users productive

If you serve an organization of more than a handful of users, the Help Desk function can quickly grow to be a costly, event-driven drain on internal IT resources. The solution? Outsource it for a low, flat monthly rate.

Our Help Desk service delivers 24/7/365 support for Microsoft and other operating systems and applications through a fully staffed regional support center. Fully-trained engineers are available constantly to provide telephone assistance any time of the day or night for anything from password resets to remote diagnostics and in-depth trouble shooting. And an incident-resolution pricing model built around a single monthly fee keeps costs manageable and users productive.

Our services include:

• Remote support
• Product information and support
• Technical support
• Diagnostics
• Troubleshooting
• Crisis Resolution
• Maintenance
• Remote install services
• Guaranteed response level

Click here to download a detailed data sheet.

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Help Desk

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