E-Safe Technologies is one of the most trusted IT companies in the PA/OH/WV Tri-State Area
- We are a local company – We are close by and ready to come in and talk about how we can help solve your toughest IT challenge. Our initial consultations are always free.
- We have happy clients – We earn extremely high client satisfaction scores, which is why we have so many long-term clients, dating back to the company’s founding in 1989.
- We listen – We take the time to fully understand your business, your budget, and your expectations to make sure we are delivering the best solution for you.
- We provide proven quality solutions – We offer best-in-class hardware, software and services with one-stop convenience and at competitive prices from technology leaders such as IBM, HP, VMware, Citrix, NetApp, CISCO and Microsoft.
- We are responsive – E-Safe is committed to ensuring that every client receives a timely response within one hour. This pledge is backed by our assurance that you will hear from one of our experienced technicians in less than an hour or the services will be provided for free.
- We provide speedy support – We understand how important your computer network is to you; that is why we offer our remote computer support services. Thanks to this service, we can securely access your computer network via the Internet so you don’t have to wait around for a technician to show up. If we can’t fix it remotely, we’ll dispatch a technician to resolve your problem.
- We provide user-friendly service – Computer network systems can be complex, and part of our commitment involves first-class client communications. Our technicians welcome all questions. If you have a question, your answer will be delivered with both clarity and patience. Our technicians translate complex computer concepts into lay terms that anyone can easily understand.
- We Guarantee Absolute 100% Satisfaction – The total satisfaction you deserve awaits you with our technology services and IT consulting. We’ll go out of our way with our IT management services to make sure you are a satisfied customer.
- We deliver projects on schedule and within budget – As your trusted advisor to perform network services, IT consulting, or to complete a project, we won’t surprise you with unexpected charges as some incompetent or unethical technicians will. We make no excuses. We deliver quality solutions, on schedule and within budget.
- We are reliable – You should expect that no damage will be done to your computer network or your data. Before we start working on your computer or network, we will evaluate your problem and alert you to any potential risks involved in fulfilling your job. If there are any risks, they will be explained in full, and your authorization and agreement will be obtained before the work commences. You can also choose to have your data backed up before we start any work on your machine.
- We won’t leave you stranded – If we do a project for you, our team will ensure your people have the capabilities and knowledge for continued success.
- We are proactive – We provide managed solutions to prevent downtime, data loss, and other disasters from happening before they affect your business.
- We keep you informed – We continuously provide webinars, lab days, seminars, newsletters, and tech tips to provide our clients the knowledge required to stay ahead of the curve.
- We are flexible – We adapt to your needs. Whether you need supplemental support for your IT staff or the confidence that comes with a turn-key solution, we are always ready to help. And if you aren’t sure what level of support you need, we’ll help you choose just the things you need.